Questions, answered
before you drop in.
Everything about boards, shipping, returns and keeping your Nimbus deck floating for years. Can't find it? Our crew replies within one business day.
ALT 1200m · The Basics
Boards, sizing & getting airborne.
The questions every first-time rider asks — answered straight.
ALT 1200m
Which deck size should I ride?
Street and park riders usually float best on 8.0"–8.25". If you're cruising or skating transition, step up to 8.5" or wider. Every Nimbus product page lists rider height and shoe-size guidance so you can match the board to your body, not a guess.
Do your decks come gripped and assembled?
Complete setups ship fully assembled — deck, trucks, wheels, bearings and grip — tuned and ready to roll out of the box. Deck-only orders ship raw so you can build your own, with free grip tape included on request at checkout.
What makes a Nimbus deck different?
Seven-ply Canadian maple pressed with our SkyCore carbon stringer — 18% lighter, pop that lasts roughly twice as long, and a shape library designed with our pro team. Every deck is individually weight-matched before it leaves the workshop.
I'm a total beginner — where do I start?
Grab a First Flight complete: a forgiving 8.0" shape, soft 92a wheels and stable mid trucks. It's the exact setup our shop crew teaches on, and it ships with a printed trick-progression card.
Getting it to you
Fast shipping, soft landings on returns.
How fast does it ship?
Orders placed before 2pm leave the same day. Domestic delivery lands in 2–4 business days; international in 5–10. Free shipping on every order over $90.
What's the return policy?
30 days, no questions. Unused decks and unskated completes come back free with a prepaid label. Skated something and hate the shape? We'll still credit you 50% toward a different deck.
Do you ship worldwide?
Yes — 40+ countries with duties calculated at checkout, so no surprise fees at the door. Tracking follows your board from our workshop to your curb.
Built to float
Covered for the skies.
Cared for on the ground.
90-day snap warranty
Snap a deck on a landed trick within 90 days and we'll replace it once, free. Manufacturing defects are covered for a full year.
Keep it dry, keep it popping
Water kills pop. Store your deck indoors, avoid rain sessions, and your SkyCore will hold its snap for seasons.
Free tune-ups for life
Bring any Nimbus complete to a partner shop for free bearing cleans, truck tuning and grip refreshes — forever.
ALT 900m
Still floating on a question?
Real riders staff our support line — no scripts, no bots. Ask about sizing, orders, or which wheels suit your local park.